Privacy Policy
Last updated: April 5, 2026
1. Introduction
Shenzhen StarDream Toys Co., Ltd. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website plushtoy-factory.com or engage with our custom plush toy manufacturing services.
2. Information We Collect
We may collect the following types of information:
Personal Information: When you fill out our contact form or send us an inquiry about custom plushies, bulk stuffed animals, or OEM plush manufacturing, we collect your name, email address, phone number, company name, and any other information you voluntarily provide.
Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic for custom plush toy information, and understand where our visitors researching plush toy suppliers come from.
3. How We Use Your Information
We use the information we collect for the following purposes: to respond to your inquiries about custom plush toys and personalized plushies; to provide customer support for bulk stuffed animals orders; to process and fulfill your OEM plush manufacturing orders; to send you relevant product information about wholesale plushies and soft toys (with your consent); to improve our website, custom plush production, and services; to analyze website usage and trends for plush toy manufacturing; and to comply with legal obligations.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our custom plush manufacturing business, provided they agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements related to custom plush orders.
7. Your Rights
Depending on your location, you may have the right to access, correct, update, or delete your personal information. You may also have the right to object to or restrict certain processing of your data related to custom plush manufacturing. To exercise these rights, please contact us using the information provided below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our custom plush toy manufacturing services, please contact us:
Shenzhen StarDream Toys Co., Ltd. Room 620, Building 521, Bagua 3rd Road, Futian District, Shenzhen, Guangdong, China Phone / WhatsApp: +86 189-2433-0727 Email: info@plushtoy-factory.com
